(309) 633-7048 or 1-800-542-3328
(309) 633-3770 or 1-800-492-3328 (TTY - Telephone Typewriter for the Hearing Impaired) 

Monday–Thursday . . . . . . 7:30 a.m. – 5:00 p.m. (CT)
Friday . . . . . . . . . . . . . . . . . 7:30 a.m. – 6:00 p.m. (CT)
Saturday . . . . . . . . . . . . . . . 9:00 a.m. – 2:00 p.m. (CT)

For more information or to apply for a CEFCU loan, Home Equity Credit Line or Second Mortgage, call Phone-A-Loan at:

(309) 633-3400 or 1-800-858-3400
Monday–Friday     7:30 a.m. – 6 p.m. (CT)
Saturday               8 a.m. – 2 p.m. (CT)

If you're employed by a Caterpillar Dealer, please call Dealer
Phone-A-Loan at:
1-800-447-2470
Monday–Friday     7:30 a.m. – 6 p.m. (CT)
Saturday               8 a.m. – 2 p.m. (CT)

If your CEFCU CuCard^®, CEFCU Check^+® or CEFCU Visa^® credit card is lost or stolen, report it to CEFCU immediately at the phone numbers below. (For security reasons, you cannot report a lost or stolen card through e-mail.)

CuCard (309) 633-3565 or 1-800-542-3328, ext. 33565

(If there is no answer, please leave a message.)

Check⁺

(309) 633-7048 or 1-800-542-3328

(If there is no answer, call 1-800-241-0912. This number cannot be used for general inquiries about your account.)

Visa Credit Card
(309) 633-3763 or 1-800-542-3328

(If there is no answer, call 1-800-241-0912. This number cannot be used for general inquiries about your account.)

If you need specific information about:

• Electronic Fund Transfers involving Automated Teller Machines (ATMs) or Fast Track Teller call (309) 633-3565 or 1-800-542-3328, ext. 33565. Electronic Fund Transfers involving Touch-Tone Teller, Point of Sale, CEFCU Check⁺ Card, CEFCU On-Line, or CEFCU Bill Pay, call (309) 633-7171 or 1-800-542-3328, ext. 37171.
• Automated Deposits involving Net Pay, Payroll Deduction, Pension, and Automatic Transfers; Automated Clearing House (ACH) transactions; and Checking accounts, call (309) 633-7048 or 1-800-542-3328.

Please direct all other inquiries or requests to: (309) 633-7048 or 1-800-542-3328. You can also send CEFCU an e-mail or visit one of CEFCU's convenient Member Centers.

Phishing is an attempt to fraudulently acquire your account information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity.

To report a suspicious e-mail that uses CEFCU's name, please forward it to abuse@cefcu.com as an attachment, or use the Report a Suspicious E-mail tool, and then delete the suspicious e-mail.

7900 N. University St.
Peoria, IL 61615

Business Services
Monday – Friday, 9 a.m. – 5 p.m.
(309) 633-7065
business.services@cefcu.com

CFS Insurance Services
Monday – Friday, 8 a.m. – 4:30 p.m.
(309) 633-2575

Investment Services
Brokerage Hours: Monday – Friday, 8 a.m. – 4:30 p.m.
Illinois: (309) 676-7865
Toll-free: (800) 356-7865
For appointments call:
(309) 633-7206 or
1-800-542-3328, ext. 37206

Personal Financial Services
Monday – Friday, 8 a.m. – 4:30 p.m.
(309) 633-7489

Trust Services
Monday – Friday, 8:30 a.m. – 4:30 p.m.
(309) 633-2681