Hello, my name is Kevin. I have worked here at CEFCU for twenty-five years. The Contact Center was the department into which I was hired and I have been answering CEFCU’s phones ever since. I was one of the original Telecenter Reps hired and am the only original one still in this department. I am currently a Mortgage Representative, but have done almost every other position in the Contact Center: General Information Representative, General Information Trainer, Mortgage Trainer, Phone Trainer, and Representative Assistant. I am also the “Voice of CEFCU”.
In my free time, I love to play bagpipes, guitar, and saxophone. The pipes are my true love, though. I’ve been playing for 25 years and have played in the World Pipe Band Championships in Glasgow, Scotland three times. My band is Celtic Cross Pipes and Drums. I’ve made many lifelong friendships through membership in the band. We compete at Highland Games all throughout the Midwest. I’ve also had formal piping lessons at the National Piping Centre in Scotland from several of the world’s greatest pipers. I love piping for our veterans at Springdale Cemetery and at Greater Peoria Honor Flights; it is always an honor to use my piping talent to thank them for their service.