Skip to main content.
Link to CEFCU Home Page

If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 1.800.633.7077.

Visit our accessibility help page.

Contact Us

Report an Emergency Lost/Stolen Cards,
Phishing/Suspicious Emails,
Identity (ID) Theft
Email Secure Message Log into CEFCU On-Line for account sensitive inquiries. Open an Account Apply for a Loan Apply for a Mortgage Schedule an Appointment Investments and Wealth Management Business Solutions

Call Us

M – TH: 7:30 a.m. – 7 p.m. (CT); Fri: 7:30 a.m. – 8 p.m. (CT); Sat: 9 a.m. – 4 p.m. (CT)
Interpreters are available

Member Contact Center


Electronic Services

Online and Mobile Banking, eStatements, and Bill Pay
800.542.3328, ext. 37030


Telephone Typewriter for the Hearing Impaired
800.542.3328, ext. 33770

Report Lost or Stolen Cards 24/7

Direct Lending

M – F: 7:30 a.m. – 6 p.m. (CT) Sat; 9 a.m. – 2 p.m. (CT)


Questions & Scheduling an Application Appointment

M – F: 7:30 a.m. – 6 p.m. (CT) Sat; 9 a.m. – 4 p.m. (CT)
800.542.3328, ext. 33424

IRA/HSA Department

Request a New Account Kit

M – F: 7:30 a.m. – 4 p.m. (CT)
800.633.7077, ext. 33409

Mail Us

Bank by Mail

(Includes Mortgage Payments)
P.O. Box 1805
Peoria, IL 61656–1805

Credit Card Payments

P.O. Box 1975
Peoria, IL 61656–1975


For error resolution and information on current Mortgages only.

ATTN: Mortgage Errors & Info.
P.O. Box 1715
Peoria, IL 61656-1715

You could save hundreds on car insurance - Get a quote