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Contact Us

Report an Emergency Lost/Stolen Cards,
Phishing/Suspicious Emails,
Identity (ID) Theft
Email Secure Message Log into CEFCU On-Line for account sensitive inquiries. Open an Account Apply for a Loan Apply for a Home Loan Schedule an Appointment Investments and Wealth Management Business Solutions

Call Us

M – F: 7:30 a.m. – 8 p.m.(CT); Sat: 9 a.m. – 5 p.m.(CT)
Interpreters are available

Member Contact Center

800.542.3328

Electronic Services

Online and Mobile Banking, eStatements, Bill Pay, Phone Banking
800.542.3328, ext. 37030

TTY

Telephone Typewriter for the Hearing Impaired
800.542.3328, ext. 33770

Report Lost or Stolen Cards 24/7

Phone-A-Loan

800.858.3400

Dealer Phone-A-Loan

CAT Dealer Employees
800.447.2470

Home Loans

Questions & Scheduling an Application Appointment

M – F: 7:30 a.m. – 6 p.m. (CT) Sat: 9 a.m. – 5 p.m. (CT)
800.542.3328, ext. 33424

Mail Us

Bank by Mail

(Includes Mortgage Payments)
CEFCU
P.O. Box 1805
Peoria, IL 61656–1805

Credit Card Payments

CEFCU
P.O. Box 1975
Peoria, IL 61656–1975

Home Loans

For error resolution and information on current Home Loans only.

CEFCU
ATTN: Mortgage Errors & Info.
P.O. Box 1715
Peoria, IL 61656-1715