Members have recently reported receiving calls from scammers spoofing a CEFCU customer service number (800.542.3328) to try to get personal account information. In some cases, the fraudsters are asking members if they were trying to do a large purchase or do any shopping out of state in an attempt to cause panic.
What is Phone Number Spoofing? Scammers fake caller ID information to mimic the information of a legitimate organization, like CEFCU, in order to trick people into trusting the caller.
Remember: CEFCU will NEVER call you and ask for specific account information, such as account numbers, Debit/Credit Card numbers, or CEFCU On-Line® and Mobile Banking credentials.
NEVER give out any personal information to numbers or people you don't know. If you're not certain whether a call from CEFCU is legit, hang up and call us at 1.800.633.7077 to verify the call was really from CEFCU.
If you received a call like this and gave any personal information, please contact us immediately at 1.800.633.7077.