Home Improvement Scams

Start with a reputable contractor to help avoid home improvement scams. Ask friends, family, co-workers, or people who have worked on your home for names. Then check online for company history and ratings.

Contractor Choice

Before you make the final decision:

• Get estimates and remember the lowest bid may not be the best choice.
• Ask for a list of completed projects and references.
• See what types of insurance they carry.
• Find out what your payment options are.

When you choose the contractor, get a written contract. It should include things like the contractor's information, start and completion dates, contractor's obligations, materials, warranties, and your right to cancel.

Fraudulent Contractors

Stay clear of a contractor who:

• Is going door to door.
• Has leftover materials from another job.
• Pressures you for a quick decision.
• Asks for payment up front and in cash.
• Requires you to get permits.
• Is not licensed.
• Wants you to sign an incomplete contract.

Project Finalization

Before making your final payment, be sure:

• You have inspected everything and are satisfied.
• The site is cleaned.
• You have all the necessary paperwork and warranties.

For more information and how to report any problems, search ftc.gov for home improvement scams.