Home Improvement Scams

No matter what home improvements you are doing, be aware there are scammers wanting to take advantage of you. They will call or email — even knock on your door — to get your money and information.

Before you agree to any contracts or improvements, do your research and:

• Be skeptical of drastic savings claims. If it sounds too good to be true, it probably is.
• Don’t fall for door-to-door high-pressure salespeople. Scammers always want you to act fast, but you should be sure they are legit first.
• Check to make sure any business is reputable. Go to bbb.org or search online reviews.
• Don’t pay the full amount up front. Before you make the final payment, be sure the work is done and you are satisfied.
• Get more than one estimate and compare:
  • Completion date
  • Price
  • Materials
  • Description of work
  • Clean up

Contracts

Even though contracts vary by state, be sure to get any plans in writing, including:

• Contractor’s name, address, phone, and license number
• Estimated start and end date
• Cost of labor and materials
• Job description
• Information on your right to cancel
• Payment information

For more information, visit:

bbb.org: Find ratings on contractors and other businesses.
consumer.ftc.gov: Search contractors for tips on home improvement.
usa.gov/state-consumer: Select your state to find consumer protection information.